WordIsle Support

Last updated: October 26, 2026

WordIsle (词屿) is an IELTS vocabulary app for iPhone and iPad with illustrated words, native-speaker-style audio and spaced-repetition review.

Purchases and WordIsle Pro

• To restore Pro, open WordIsle, go to the Me / Settings tab and tap Restore Purchases.
• Make sure you are signed in with the same Apple ID used for the subscription.
• Manage or cancel the subscription in Settings > Apple ID > Subscriptions. For refunds, use reportaproblem.apple.com.

Downloads

Illustrations and audio download on demand. If media does not load, check your network connection, or use the Offline Downloads screen to download packs in advance.

Progress

Progress is stored locally on your device. Deleting the app may remove it depending on your iOS backup settings.

Privacy

WordIsle collects no personal data. Read the Privacy Policy.

Credits

Word list, illustrations and audio are adapted from Word Atlas, licensed under CC BY 4.0, with modifications. IELTS is a registered trademark of the University of Cambridge, the British Council and IDP Education; WordIsle is not affiliated with or endorsed by them.

Contact

This page is the official WordIsle Support URL: https://wordisle.portrays.app/support/

词屿 支持

• 恢复 Pro：打开词屿 →「我的」/ 设置 → 恢复购买，并确认登录的是订阅时使用的 Apple ID。
• 管理或取消订阅：设置 → Apple ID → 订阅。退款请访问 reportaproblem.apple.com。
• 插画和音频按需下载；无法加载时请检查网络，或在「离线下载」页提前下载。
• 学习进度只保存在本机。词屿不收集任何个人数据，详见隐私政策。